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Aged Care in Geelong

Aged care support in Geelong

Person-centred aged care across Geelong, with flexible support from personal care to physiotherapy delivered by our registered professionals.

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Services available in English, Hindi, Punjabi, Tamil, Sinhalese and Urdu
Elderly care support

Supporting families across

Melbourne's south-east

Aged care services available in Geelong

From everyday domestic help to clinical care coordination, our services are designed to help older Australians live safely, independently and with dignity at home.

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Our care approach

Aged care goes beyond everyday tasks. It is about trust, routine and confidence. Supporting you to live life as independently as possible, on your own terms.

  • Experienced disability and community support background
  • Flexible care options for home and community living
  • Respectful workers who listen to individual needs
  • Clear communication with families, carers and referrers
  • Reliable service coordination and responsive rostering
Caregiver supporting elderly woman at home

Supporting families across

Melbourne's south-east

Statement of Rights

Participants will be provided with the Statement of Rights under the Aged Care Act 2024. The Statement of Rights explains the rights of older people receiving funded aged care services.

  • Safe and quality care and services
  • Dignity, respect and privacy
  • Independence, choice and control
  • Participation in decisions about care
  • The right to raise concerns without fear of reprisal

Participants can request a copy from Aussie Community Care at any time by phone, email or in person.

1

Initial conversation

We discuss your needs, goals, preferences, location and current support arrangements.

2

Care planning

We identify suitable services, worker requirements, risks and communication preferences.

3

Service matching

We match support workers based on availability, skills, location and your preferences.

4

Ongoing reviews

We monitor your support arrangement and adjust services as your needs change over time.

How to make a complaint

We value your feedback and take all concerns seriously. If you are not satisfied with any aspect of our service, you have the right to make a complaint.

Internal complaints

Speak with us directly. We will listen, investigate and respond promptly.

External complaints

You can also contact the Aged Care Quality and Safety Commission — an independent body that handles complaints about aged care services.

No disadvantage: Making a complaint will not affect your access to services or the quality of care you receive.

Looking for aged care support in Geelong?

Contact us to discuss your care needs, ask questions or explore how we can support you or your family member.

Find outmore about
our NDIS services

Find the right disability support services for you. Download our brochure for more information about what Aussie Community Care can do for you.

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At Aussie Community core we are committed to support our participants to achieve their goals and aspirations and to have a greater choice.

Address

  • 16 Longfield Way, Narre Warren South VIC 3805
  • info@aussiecommunitycare.com.au
  • 1300 064 786
  • 0430 605 124
  • Ndis logo register
  • Services available in English, Hindi, Punjabi, Tamil, Sinhalese and Urdu

Aussie Community Care acknowledges the traditional custodians of all the lands on which we work. We pay our respects to their Elders past, present and emerging. We thank all Aboriginal and Torres Strait Islander people who share their knowledge of country and culture with us so that we can work together to shape culturally appropriate services for a more inclusive society.

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